FNDR - Your town in your hand

FAQ

These are the key points in our user terms & conditions.

What is FNDR?

FNDR is a platform that lets you see what nearby shops have to offer. The search radius is 15 kilometres. The participating shops will use the app to showcase their products and services. You can pay in-app for all the products and services that are shown in the app if you save your Visa or MasterCard once. More payment options will be added at a later date.

Will FNDR keep tabs on me?

No. FNDR retains no information about you personally and does not wish to. Profiles are anonymous and are saved on each individual user’s phone, but this is not linked to your identity. All the choices you make in-app are anonymous. We have designed it this way, on purpose. FNDR does not support surveillance capitalism. That is one of the reasons FNDR got made in the first place.

Will FNDR keep tabs
on me?

Will I be bombarded by ads?

No. You will not receive a single one. Shops do not decide what information you recive. Nobody can pay their way up the ladder, to appear on your phone. Results based on your active choices are sorted by proximity. You decide what you want information about. If you don’t actively choose to get product reminders, you will not receive any. When you select to receive information, you can un-tick that choice any time. One of FNDR’s mantras is that we will not make money on people’s deliberate annoyance. We consider any unsolicited information on our phones a deliberate annoyance.

Will I be bombarded by
ads?

How do I search for things with this app?

Upon downloading the app, there is a brief onboarding process which shows you how to use it. But in short, you can search for products and services by category (clothes, for example) and then by sub-categories (men’s apparel, for example).
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Results will be sorted by proximity, and not by budget. This means that small players’ goods and services have the same chance of reaching your attention as large players’ goods. It is the location that matters, unless you choose to search by pressing the sale heading. Then the results are filtered according to discount size.
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You can also search by shops. The default setting is to show you which shops are closest to you and what they have to offer. But you can type in the name of a shop and only see the products/services from that shop.

You can also search by brand (for example Calvin Klein). Brands are listed alphabetically, within a 15 kilometre radius, but you can also search by typing in specific brand names.

How do I search for
things with this
app?

What happens when
I’ve found something
that interests me?

You can press the heart sign so that your mobile remembers that product or service. And then you will receive a reminder about that product or service when you are near it. The radius for reminders has a default setting of 100 metres, but this can be changed in the Filter settings.

The product or service that fits your search the most, and is geographically closest to you, will always be at the top your search results. If, on the other hand, you wish to see what’s discounted the most, you can press the Sale heading. Then the products or services will be sorted according to discount size, with the most discounted product or service being on top of the list. You can, in other words, sort your interests by proximity or price.

What happens when I’ve found something that interests me?

What do you mean by ‘notifications’?

If you have chosen to be reminded about a product or service by pressing the heart symbol, you phone will either vibrate (if you keep it on silent) or emit a sound which says «woohoo».

What do you mean
by ‘notifications’?

If you have chosen to be reminded about a product or service by pressing the heart symbol, you phone will either vibrate (if you keep it on silent) or emit a sound which says «woohoo».

Is it true FNDR’s reminder functions
carry the voices of famous people?

Yes. Someone on the FNDR team met a Hollywood actor in London and simply asked to borrow his voice for the app. The actor not only said yes, but became an investor and recruited some of his famous friends as well. There will be more voices in the future. FNDR hopes to let users choose their favourite voice for the reminder function further down the road.

Is it true FNDR’s reminder
functions carry the
voices of famous people?

Is it true FNDR’s reminder functions carry the voices of famous people?

Will I be notified if there is a sale on?

Yes. You can choose to get reminders when something is on sale, if you wish. Simply go to the Filter function and press the button that controls this function. And please remember that if you do press it, your search results will be structured according to price, with the product or service with the highest discount landing on top of the list. You can undo these filter settings any time you choose.

Will I be notified if
there is a sale on?

Your town in your hand

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